Who we are
QOLA is a brand name owned by KERYON SAS Registered in France.
Our website address is: https://qola.io
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect name, email address, phone number and message from contact forms in order to respond to queries.
The resulting submission of contact forms are not shared.
Product reviews and testimonials
We may collect name, email address, phone numbers, and a product review or testimonial.
Your name, photograph, and review or testimonial may be shared on this website.
If your review or testimonial is posted on the website, you can request that it be removed at any time.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
This website is hosted with SiteGround.
As part of hosting, some information such as IP address may be logged when visiting this website. This may be used to detect errors or attacks against the website or hosting platform.
Email Marketing Automation
The ActiveCampaign email automation software services are used.
We collect your email address if you opt-in to email marketing automation.
This email address will be used to send you educational information as well as special offers and promotions related to your interests.
The Stripe and Paypal payment processors services are used.
When you purchase a product we will collect your name, payment information and related personal information required to complete the purchase. Payment information is verified with payment processors and some meta data from the transaction is stored by the payment processor.
Google Analytics is used to record website visitor statistics.
This may be used in aggregate to learn more about what content is interesting or useful to visitors.
Who we share your data with
A list prepared in good faith of companies/services that data is indirectly or automatically with includes:
- SiteGround for website hosting.
- Hosted wordpress software for content management.
- Google Analytics for website statistics.
- ActiveCampaign for email marketing automation.
- Stripe for payment processing.
- PayPal for payment processing.
Some personal information may be shared with employees or contractors of Keryon and Qola towards meeting legal, financial or related obligations, not limited to accountants and lawyers.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you subscribe to an email marketing campaign, your personal information will be retained indefinitely.
If you make a product purchase, your personal information will be retained indefinitely.
What rights you have over your data
You may opt-out of receiving most e-mails from us by following the “unsubscribe” instructions provided in the e-mails. Alternatively, you may contact us as described herein. If you are our customer, you may not be able to opt out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Sales of business
We reserve the right to transfer information (including your personal information) to a third party in the event of a sale of our business provided that the third party only uses such information for the purposes that you provided it to us. You will be notified in the event of any such transfer and afforded the opportunity to opt-out.
How we protect your data
We do not sell, rent or lease personal data.
We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organisations who do the same.
We use reasonable and appropriate physical, electronic, and administrative safeguards to protect personal data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the nature of the Personal Data and risks involved in processing that information.
Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your Qola account is deactivated as long as we have a legitimate purpose to do so and in accordance with applicable law.
What data breach procedures we have in place
We act according to the GDPR in European Union, taking effect taking effect on May 25, 2018
Art. 33: Notification of a personal data breach to the supervisory authority
Art. 34: Communication of a personal data breach to the data subject
Art. 35: Data protection impact assessment
What third parties we receive data from
What automated decision making and/or profiling we do with user data